Customer Testimonials
Previously Purchased A Car at Friendly Dodge in Geneva, Amazing, Service Everyone I Worked With Were Professional and Friendly, Thank You to My Salesman Kurt McNiece for Making This Happen!!
We live a 1/4 mile from a Dodge dealership yet we drove a little over a hour to Friendly Chrysler Dodge Jeep Ram of Geneva to deal with Aaron Duncanson. My wife is in love with her new Durango. The best experience at a dealership hands down. They truly treat you like family. Rare to find these days especially since covid. They went above and beyond and we will be back next summer for a new Charger. Can't wait. Mirna Amer. Absolutely no reason to go to another dealership. Give them a chance and you will understand the way a ...
I worked with Aaron yesterday, and I now have a beautiful 2023 Dodge Ram in my driveway! I was able to complete the sale and delivery for this vehicle all in the same day with Aaron kind enough to drive an hour to my home to deliver it directly to me. You cannot find service like this elsewhere, and I will not hesitate to refer friends and family and/or go back to this dealership myself in the future to purchase another vehicle. I was thrilled with the service AND the purchase price of the vehicle I bought, and I was ...
I had issues with my hybrid rubicon at 4:50pm on a Friday not starting, Miguel in service was more than willing to take the time to talk me thru how to handle calling Chrysler and getting answers. Then on Monday morning at 830am he got me right in to have a mechanic check my check engine light and make sure everything was safe for me to drive. Great service!! Thank you!
Steve Riffle was (again) great to do business with. Earlier this year, I told him I may be considering trading my excellent 2017 Ram 2500 for a new Ram 3500. He stayed on top of this and (at the end of May) found a couple that may be what I wanted. One was at their Penn Yan dealership, so he personally brought it to Geneva while my 2017 was in for service. My wife and I test drove it and closed the deal by the end of that business day. He worked out all the logistics (dealer installed extras, rustproofing, ceramic coating, etc.) and ...
Steve is great family guy down to earth and friends on top of his work plasher working with him. my 4 car to buy this year with family and friend
Richie the sales manager was great, very happy with the car and happy with the experience, thanks again Richie!!!
My salesman Steven Riffle of friendly Chrysler dodge Jeep of Geneva did a great job for me as a salesman and I’m happy with my truck. Thanks Steve
The name of the dealership says it all. I bought a Jeep Compass here in April to replace my older model, and the service was great! It was the first time I've had to finance a car, and they walked me through the process in a very helpful and informative manner.
Was in need of a van due to my lack of mobility. I worked with Steve for 2 months to find the perfect van for me. Had a fine experience and very pleased with his follow-up
I bought my first car from CDJR of Geneva. My family and I drove up from Florida to trailer down a 2016 dodge challenger hellcat. Our dealer, Aaron, was more than pleasant and very helpful. He got us through the paper work very fast and was very thorough with his work. Even after everything was finished, he stuck around to help us go through trial and error trying to load my vehicle onto our car trailer which neither he nor the dealership was responsible for. I was very blessed to have his help. It was more than a pleasure to meet ...
Alura was my salesperson and she made the whole process comfortable! She has a calming voice which I liked. She was reassuring. It had been 11 years since buying. Traded in two vehicles for 1 nice Ford F-150 I would recommend her, Tammy, and the entire Friendly team to my friends and family! I recommend Alura receives a raise also
Awesome place to buy a car! Super easy with the great salesman I was working with, Kyle Paul, thank you, I love my Ford escape!!
Great service I bought a car for my husband and a young man named Jeremy helped me he was very polite and was great to work with I will very much be back
Had an awesome experience buying a car. Jeremy was super helpful and made the whole process super easy. Would definitely buy from there again
Dan Monagle was very helpful throughout the whole car buying process. He was able to answer all my questions and made the whole process easy. I would recommend him for anyone looking to purchase a new vehicle!
The process to purchase our vehicle was easy, staff friendly and knowledgeable. Steve was patient explaining trade in process and all the bells and whistles on the car. This is my 4th purchase from Steve in the last 15 years, I appreciate him and will recommend Friendly to my friends and family.
James Carbone was a great salesman. Pleasant time at the dealership. Easiest car buying experience ever.
I only come here. For years. 5 stars and up.
My man A-Aron has done did it again and upgraded me! Thanks again dude -Z
It was my first time buying a car, and Kyle Paul couldn't have been any more kind, helpful, genuine, and knowledgeable. Throughout the whole process, I could tell Kyle had my best interests as the buyer in mind. I feel safe and comfortable in my jeep and will be back again when I'm ready to trade in. Keep up the great work, CDJR Geneva!
I bought a new Jeep from Kyle Paul and I couldn’t have asked for a better experience.The entire process was seamless. . If you’re looking for honest people who truly take care of their customers go see Kyle and the friendly team. Everyone was amazing. I’m definitely a customer for life!!!!
Earlier this month we had a problem with the alarm spuriously going off on the Jeep we bought from Aaron in March. He immediately set up an appointment to get it looked at. The Service Staff was outstanding. Very helpful, asked for and listened to my input on what I thought the problem may be. We couldn't figure it out, but told me to contact them right away if it recurred. So far, so good. Excellent and respectful group of young men.
I purchased a Motorcycle from them and it was a great experience. Even though they are a car and truck dealership Mike D'Amico made it a smooth and easy transaction. I showed up and all the paperwork and registration was done and I was able to ride my motorcycle that day. Even though I live over 2 hours away, and Most of my conversations were text messages and phone calls. They took the time and effort to get it done. Thanks for a great experience
My 2018 Pacifica had a critical code pop up at lunchtime. I called and spoke to Service Manager Miguel and he gave me a same day appointment. Miguel was confident he knew what the fix would be. Sam handled the paperwork and I was in and out within an hour. Great customer service! Thank you.
It was easy to schedule transmission service on my vehicle. When I arrived for the appointment, the vehicle was in to a service bay and the work was immediately started. The service manager kept me periodically informed. The waiting room had comfortable chairs and fresh fruit and a refer fully stocked with water; other beverages and snacks were also readily available. The service was completed faster than predicted and the final invoice reflected that in the labor charge which was greatly appreciated. The company name "Friendly" is a very good description of their business practices. I look forward ...
Sam from Service was Awesome, and the Manager Miguel from that Dept was Exceptional and very knowledgeable and Professional at all times!!!! Definitely Recommend If you Pwn a Jeep, Chrysler or Dodge
Steve and Richie were great to deal with. They had what I was looking for in stock. We would definitely recommend them when looking for your next vehicle. Great selection of vehicles with great prices. Thanks again.
Thank you Aaron Duncanson for making my buying experience so quick and easy I definitely recommend working with Aaron at friendly dodge in geneva.
Great experience, Responsive to all my questions. extremely smooth transaction! Big thank you to Richard Sheils! Class act salesman! Very much recommend Friendly Dodge Geneva for any vehicle purchase! My transaction went so smooth the first time, I decided to buy a second vehicle from Friendly Chrysler. I want to thank Jeremy Lane for another smooth transaction! He is also a class act. I almost feel like family when I walk through the doors.
I worked with Kyle Paul and Mike this past Saturday on leasing a 2023 jeep gladiator. They were great highly recommended will do business with them again. Thank you guys and staff
Klye Lacey and Jeff Mckee Two of the most awesome people that work there. Couldn't ask for better service from these two . Klye is there 350% for me I need something and he makes sure I get taken care of. Services on my vehicle or anything else I need my car cleaned my kids vehicle. He is very helpful. Jeff Mckee is there to take care of all my vehicle purchases. He finds me the color I want and the style I want . Awesome to work with. I can be a pain to work with. However he over looks that ...
I was recently in an accident and lost my car (totaled). It was very comfortable late model Buick. Through the service manager, I met Aaron. He took the time to find me the kind of car I needed, and didn’t just try to ‘jam’ me into something just because it was on the lot. He found me a Jeep Grand Cherokee. There was no pressure, just great service and a nice experience. After buying all the cars I have in my life (no, I wont tell you my age), this was by far the nicest buying experience of all. ...
Brought my Jeep Cherokee in for service and to buy some tires. Gary and the guys bent over backwards to get everything taken care of. Had to special order the tires I wanted. Had them delivered the same day! Even squeezed me in without an appointment to get them mounted. They are very customer oriented and it shows.
Best experience we have ever had when purchasing a vehicle. My salesman, Keo Zajchenko, provided the most pleasant and personal service possible. He is the best. Also, would like to comment on the attention given to us from Kyle Paul and Mike Wilkinson.
This is our third vehicle purchase and the people were very helpful and polite they go above to make your experience a pleasant one and my salesperson Steve Riffle was a pleasure to work with
I have purchased several vehicles from what is now Friendly CDJR. Everyone is always helpful and well, friendly . I particularly appreciate my sales person, Stephen Riffle. He never fails to make sure everything is okay before and after the purchase.
♥️They were very helpful and worked with me ! I am very happy!! Arron and Marissa were amazing Thank you ♥️ I will definitely refer my friends♥️
Had a wonderful experience at this location when looking to trade in my vehicle. Dan Monagle was extremely helpful & friendly. Would highly recommend
Want to recognize Aaron Duncanson at Friendly's CDJR in Geneva, not only as a salesperson but a person that really cares about his customers. Aaron always wants to make sure he explains every detail so there are no surprises. His goal to make sure the customer is fully informed. He gives you that "I care" feeling that is missing in today's world. I have purchased several cars from Aaron and it was a pleasant experience every single time. I live in Webster and will not hesitate to drive to Geneva to purchase another vehicle. Thanks Aaron ...
I worked with Aaron Duncanson and enjoyed my experience from start to finish. Easy to work with, listens to your needs, and will answer any calls/texts even after you buy. If you're looking for a down to earth sales person that actually listens, ask for Aaron when you walk in!
Mike was very pleasant and informative and had great customer service skills. I will definitely come back in the future.
Every single bit of the purchase process was like dealing with family. The sales staff, finance, general manager, and service are of the utmost professionals. I have purchased my last few vehicles and I cannot say enough about the Friendly experience. Thank you! I will be back again soon.
Steve Riffle has helped me with all my jeep purchases. This is my first jeep purchase through Friendly. Steve has alway made the purchase process as smooth as possible while it was Damico and continues since it has changed hands. The finance representative was also a pleasure to work with this past month buying A 2022 jeep compass latitude Lux .
A few years ago I was looking for a dodge journey, I was connected with a great Sales Rep named John and he was amazing. Needless to say that when my son car was giving him issue I didn't hesitate and called Friendly ford in Penn Yan once again. I was connected with a very nice polite friendly Sales Rep name Cassandra Armisson. Cassandra immediately contacted me over the phone. I explained what we were looking for and my price range. Needless to say less than a week my son was able to leave friendly ford with a 2019 Ford ...
Jake Frawley (and Matt) were absolutely amazing to work with! We walked in not knowing what the dealership would be like and were blown away by their personal attention to us and to our needs. We love our new Jeep and are thankful we went to the dealership! Thanks, Jake!
Niel is the reason we have bought 2 vehicles from you so far..
Love the sales and service team, always super friendly and never have pushed me to buy different services, or added warranties on my truck purchases. Go there you'll like them and the vehicles they have to offer!
Jacob Frawley was extremely helpful in finding my new vehicle! I was in an emergent situation with needing a new vehicle and he was very friendly and explained each step to me as a first time buyer!
I have purchased two vehicles from Steve Riffle, one from the former D'Amico's which is now owned by the Friendly family of dealerships. Steve has been a great salesman, taking a lot of time with me to explain all sorts of things. He has been patient, and most importantly, I feel honest. Purchasing a vehicle is a major life event, and is a huge commitment that deserves a lot of consideration, and Steve has helped me through that process. The icing on the cake is that my most recent purchase, a 2019 Jeep Compass, didn't have floor mats! ...
Jake Frawley was outstanding, he was responsive, professional and great to work with. This dealership is the best because of people like Jake, and Matt Hillyard. I love my 2022 Jeep Wrangler, Thank you Jake!
Service here is on point in Michael service customer service awesome he always looks out for you and helps to the best of his ability definitely recommend
Jacob Frawley of Geneva Friendly is very polite and courteous. He took his time and there was no pressure for anything. He answered all questions asked and went over the vehicle with me before I left the lot. He is someone I would work with again. All employees spoken with were kind and courteous. I am very pleased with my purchase.
Extremely smooth transaction!!!! Big thank you to Jacob Frawley, Brain Ryan, Mike Webster & Matt Hillyard!!! Very much recommend Friendly Dodge Geneva for any vehicle purchase!!!
Great experience, Jake Frawley was outstanding and Matt Hillyard was a pleasure as well. Jake kept me informed and responsive to all my questions. I will always go back to Friendly Ford and Jeep in Geneva, I have bought 3 vehicles from them and perfect every time!!
Excellant experience. Aaron was my salesman, knowledgeable, no pressure and expedited my new Cherokee purchase that day. Highly recommend Aaron for anyone looking to buy.
Jake was fantastic. Super straight forward and found us just what we were looking for! Very personable and understanding. By far best car buying experience we have ever had!
Thank you Jacob Frawley for a seamless experience. We ordered our new vehicle and it came to months before the expected delivery. Jacob was professional and gave us all the information and help we needed to make an informed decision. I have bought multiple vehicles through Jacob and will buy again in the future.
Jacob Frawley is highly recommended. Good guy and does not try to force you into something you don’t want or need.
Dealt with Jacob Frawley on multiple occasions and he’s always done a great job finding what works for me and my family
I was a first time car buyer, and Jake Frawley was a HUGE help. He was super upfront and honest with me about my expectations and really helped me understand the whole process. The experience didn’t end after I drove off the lot, either. Jake makes sure he’s always available if needed for questions about the vehicle or maintenance. A week in, I noticed a chip in my windshield. He had me come in and Friendlys covered it. I’m super happy I decided to go with Friendlys, and I’m lucky they had Jake help me out.
When I purchased a car a few months ago Stephen Riffle was there to help me out. He was kind, knowledgeable and willing to go the extra mile to get me on the road . I would recommend asking for him if anyone is looking to purchase a vehicle.
I am so happy with the email reminders and just the caring way Steve takes care of me snd my jeep!!!
Jake and team did a great job with getting me the vehicle I wanted at a great price
One of the least stressful and most positive car buying experiences I’ve ever had. Mike D’Amico was my salesman and handled everything from initial inquiry to insurance transfer for me so I had so little to worry about. If you’re thinking about buying a vehicle check out Friendly CDJR in Geneva and let them handle the rest for you! They live up to the Saying “Expect more, get more”. Everyone from Mike Webster the GM to Matt in finance made this purchase so easy! It’s amazing to see how many cars they can pull from all ...
I have bought many vehicles over the past 25 years and dealt with several dealerships. By far, I experienced the best customer service to date with Aaron D. at Friendly Chrysler Dodge Jeep Ram of Geneva!!! Professional, kind, genuine, smart, and understanding are just a few words to describe Aaron. I had no feeling of pressure or concern and I appreciated the positivity from start to finish that Aaron expressed. I did not expect to walk in to a dealership and walk out with the best vehicle I have ever had the opportunity to own. But that is exactly what happened, ...
Thank you so much Jake for the new ride love it
Jacob Frawley took care of hooking us up with the perfect vehicle for our family! He was so thorough with the order and delivery process, and made sure we were 100% pleased before we drove it off the lot. We plan to buy from him and Friendly again!
This dealership was amazing! By far the best dealer experience I’ve had, and I purchased several new vehicles. Michael D Amico orchestrated an out-of-state deal remotely, having everything ready to go before I arrived. They respected my budget and my time and I couldn’t be more grateful. This is a small town dealer that still cares about their customers. Highly recommended! I just wish they were closer to home.
Buying a certified Ram 1500 from Friendly CDJR has been effectively painless, and was not at all what I had been experiencing at other dealerships. They were truly hassle-free, with only inspection and registration fees at the end. I worked with Aaron Duncanson, who made test driving and purchasing the truck a breeze. He answered any/all of my questions immediately via text, or later in person when he needed to get information from others. He was highly knowledgeable in both the vehicle and the car buying process, providing very appreciated and valuable insight into what to expect from each. Beyond ...
Michael D'Amico and the Friendly CDJR team are so personable. Michael very quickly got me into a new Jeep and I couldn't be happier. His knowledge of all the inventory on the lot will help get you into the right vehicle.
I had the best experience buying my car from Michael D'Amico. He answered all my questions, found me the best financing, and continues to help me when my car needs service. I highly recommend Michael D'Amico.
I had an awesome experience with the service here and especially with Aaron! I would recommend anyone to buy a vehicle here!! Aaron made it easy, quick and painless to get my new vehicle.
The guy I talked to today was helpful I told him me and my wife were looking for options for vehicles and he didn't try to push us into buying anything he helped us out with information and let us look at some I'm glad they weren't pushy I didn't feel rushed or anything thank you guys for helping us out today and the other day when I came looking for parts.
Had a great experience here buying my Ram truck from Jake. He went out of his way on his off hours to make sure I got the perfect truck for my needs and made the buying process easy. Highly recommended!
We had a great experience with the Friendly CDJR dealership in Geneva when purchasing a 2021 Jeep Grand Cherokee Limited recently. Any questions were answered by the courteous and helpful Sales Consultant, Aaron Duncanson. Thank you Aaron for making this purchase go so smoothly. A thanks to Matt the Business Manager, too, for having all the necessary paperwork ready when we came in to get the car. We highly recommend asking for Aaron at Friendly CDJR!
I worked with Stephen and his manager. They were quick and efficient. They were knowledgeable and able to work with me effectively. I was pleased with their professionalism. I was able to come home with the car I’ve been looking forward to having! I recommend working with Friendlys, and I will do so again.
Jake and the team at CDJR Geneva were wonderful. Jake helped me find exactly what I was looking for as a first time Jeep Wrangler owner and made the process super easy. Highly recommend!
Re: Service dept. Gentleman at desk was helpful and friendly (as advertised 🙂 ) Fixed my car and I am very happy.
Jacob Frawley was fabulous to work with. He’s honest, knowledgeable, and was very helpful. I am so happy that we chose Friendly, and feel lucky to have worked with him. Highly recommend!
Eric and the whole service staff are consistently helpful and easy to deal with for all my maintenance needs on my grand cherokee. I purchased my jeep at a different dealership but always do service at D'amicos due to the location and how good the service there is. They always help me better understand things about my vehicle as well as offer great information on how to keep it maintained well.
Love my new car. Bikini graphite is the color I just call it teal
Thank you so much to Jacob, Matt, and Mark at Friendly CDJR! They made my experience amazing & completely effortless. What one dealership said couldn’t be done, Friendly CDJR made happen! I got exactly what I wanted for my family. If I could give 100 stars, I would!
I have been trying to purchase a Jeep Grand Cherokee for a while and no other dealerships were willing to work with me or give a fair price for my trade in until I came to Friendly Chrysler, Dodge, Jeep, Ram in Hamilton. My salesperson Neil Whitmore was great and never made me feel pressured and it was literally the quickest and easiest experience I have ever had trying to purchase a vehicle. Thank you Neil, Nate and Jessica for my beautiful 2021 Grand Cherokee Freedom Edition!!
Jake in the sales department helped me find my new truck and has been very helpful during the process. Very happy with my experience.
I had such a great experience dealing with Mike D’Amico and the whole team! We absolutely love our new Durango. We highly recommend heading to Friendly CDJR for your new ride!
Jake was very straight forward, very helpful, and found me the exact truck I was looking for. I'll buy the rest of my vehicles through him in the future.
Jake frawley, my salesman and Mike Webster the General manager go above and beyond to get people into the vehicle of their dreams. Both Jake and Mike make it obvious that they are here for customer satisfaction above all else. I recommend Jake Frawley to anyone who is in the market for a vehicle. And with a General manager like Mike Webster standing behind Jake’s efforts, everyone is sure to leave completely satisfied.
I had a great experience buying my truck. Jacob Frawley was very good to me. I recently had my truck in for service and he was very helpful and getting all the information I needed. I would recommend him to all my friends and family.
I had a great experience with Friendly CDJR of Geneva purchasing a Jeep Cherokee. All my questions were answered making it a truly smooth and enjoyable experience thanks to my salesman Jacob and the GM Mike. 10/10 I recommend Friendly of Geneva and Jacob for the salesman!
Jake and Mike made my experience painless, fun, and a great way to buy a brand new 2021 Jeep Grand Cherokee. I would recommend them to anyone who wants to buy a car in the Geneva/ Syracuse area, and beyond! Easy to talk to, very knowledgeable, and just overall grade A service! Thank you for everything, really appreciated!