Customer Testimonials
I haven't had any issues with this dealership until my recent visit. After spending over $1,000, there is a note on the cashier's desk stating that a 3% credit card charge will be applied. This was not discussed before hand, plus, who carries a check or cash with them? I chose to go to the dealership for service, knowing that they charge more than a local shop, and now am being charged even more to use credit.
It was awsome jennifer was great, knew just what i was looking for and very accomodating, friendlys in general was fantastic, gave me every ammenity they could think of. A+++
We recently bought a truck from Jen M! After a difficult start with another salesman, we got in touch with Jen, and her and Heather(sales manager) were extremely speedy, professional and went above and beyond for us. We showed up at 530 to look at a vehicle that Jen went to get from the Penn Yan dealer with less than an hour and a half notice, we decided to purchase and the staff stayed late, got all the paperwork done, and let us take it home that night with no hassle or headache! We would totally recommend Jen and the ... Read More Google - Oct 26, 2026
We owned a 2016 Dodge Ram, when we felt it was time for another vehicle we went to other dealers, to see how ford, gmc and another Dodge dealer compared.
We ended up coming back to Friendly CDJR, Jen greeted us outside as we were browsing. She showed us the truck we were interested in, as we had excellent luck with our Ram.
She answered our questions, listened to our concerns, why we were on the fence with trading it in. She did not try to persuade us either way.
Long story short, Jen, Matt and Heather worked us a deal ... Read More Google - Oct 23, 2026
Great experience dealing with Michael. Made for a very speedy process and ease of buying.
Worked with Kyle on the purchase of a new truck. He made the buying experience easy and straightforward. Heather the Sales Manager was also super helpful when Kyle was tied up. I would recomend Friendly CDJR to anyone looking to buy a new vehicle
So grateful and blown away they got me financing when nobody else could. No money down, financing and membership with a real credit union. Not a scam place like credit acceptance. 🥰 gap insurance and a warranty that covers stuff besides wear and tear. Sooo happy, this will help me expand my business capabilities as well!
Good experience. Jen did a great job helping me find the right vehicle to fit my needs and budget
We highly recommend Jen at Friendly CDJR of Geneva as a sales consultant. She knows her stuff, was very informative, helpful, and she’s fun!
Jen is wonderful to work with definetly goes above and beyond.Highly recommend,dont be afraid to joke around she will match your energy.Heather is awesome also great place to buy a vehicle come out and buy a new car or truck today!!!!!!!!!!
I will travel for the best service dept and friendly sales staff. With the hour drive .
Stay away. They post cars they don’t have for sale or have sold ! Then they harass you too come buy and they will find another one just too get you in the door ! Then come the barrage of text messages with all types of messages excuses. I was called my Mathew ! Stay away ! He’s horrible. I was close to calling his manager for harassment
Great guy to works with highly recommend
First time buyer at Friendly Chrysler Dodge Jeep RAM had a wonderful experience Jennifer went above and beyond to get me into a really nice vehicle will definitely be a repeat customer
Friendly people
Amazing experience!!!! Kyle Paul was great along with all of management. They went above and beyond to get me everything I wanted with my truck done in the same day since I drove a distance. Negotiating was a breeze and they had my truck detailed, undercoated along with having a tonneau installed in a matter of a couple hours. They even gave me an office to use so that I could work from their location throughout my time there! Would highly recommend
We had never heard of Friendly CDJR until looking online. We drove the hour and it was so worth it! My husband decided what he wanted based on their inventory online. After a test drive he was sold except for the color. Brent was so patient and found us the black one at another location. Brent arranged to have the truck brought to the Geneva location. He walked us through a seamless process! The paper work was a breeze with Matt! Matt is very thorough which was appreciated! Thank you for your professionalism and FRIENDLYness!! -Dave and Nancy A.
Enjoyable experience. Very helpful and fast responses. Highly recommend Brent Oaks.
Not a pushy or slimy sales team and it was refreshing. Jen was my salesperson and she was responsive and great to work with. The F&I guy Matt was wonderful to work with as well which I never thought I would say the F&I guy was nice to work with.
I am so happy I bought a Grand Cherokee from Friendly. Michael Damico is so helpful and he is make sure everything is good before I drove the car home. He even put a gas for us. Thanks Michael. I’m am very appreciated for your patience.
Awesome experience. Jennifer is really great to work with. Very efficient and knowledgeable. Would come back and work again with her and this dealer again! Heather the manager as well is terrific.
Everyone was great! Jenn helped us out with everything and got us with a new car the same day we walked in!
Mike Damico was very helpful in helping me find the right truck very pleased with his professional service
Mike Damico was excellent! Thank you!
Just had my truck inspected have been a long time customer of this dealership very disappointed that if I use my card they're going to charge me 3%. That's just not right
Great place to buy a truck.
Had a great experience Kelly Krisner was awesome . Went above and beyond. So great to work with
I had an amazing experience at the Friendly Chrysler Dodge Jeep Ram dealership of Geneva. Brent Oaks was honest and transparent, which is something that is hard to come by in the car industry. He helped me find the perfect car for my needs and budget, and I got a great deal. I’m really happy with my purchase and would highly recommend this dealership to anyone looking for a reliable car. Thank you Brent!! Val S.
Working with Jen was great! Very easy and efficient experience and went home with exactly what I wanted at the price point I was expecting. Highly recommend!
If your looking to get yourself into a new vehicle and you want great service so see Brent! He was vary professional and helped me find a vehicle that reached all my needs!
Jennifer was extremely helpful in obtaining me a new vehicle on short notice.
Always the best experience! Bought my second car from Michael!
Had a great experience with Mike D. Very thorough and got us the car we wanted. He has never steered us wrong
I have been a customer of the Friendly group for years. This last experience was no different from any other. From sales to service, they’re an amazing group of people and I would recommend them to anyone for their car purchase or service needs. Eric McLaurin, my sales associate, was top notch. From the very beginning he listened to what I needed and helped me get into the right vehicle for my needs. His kindness, humor, and personality made the process a dream! Thank you so much for helping me to get into this fantastic Gladiator!
Worked with Jenn on finding a new vehicle. Jenn made it easy and never pressured me towards one vehicle. She was willing to test drive all day and was very down to earth.
Had a great buying experience with Friendly CJDR of Geneva, and our salesman Michael D’Amico. I needed a truck to tow our camper, and found that the Friendly string of dealerships does a great job of optioning their HD trucks. Lots of different trim levels on the lots and most were prepped appropriately for towing. I live far enough away that most of my correspondence was through email and text. Michael was very helpful through the entire process and a pleasure to work with. I would highly recommend Michael and Friendly CJDR or Geneva for your next purchase!
Absolutely recommend Friendly CDJR in Geneva. Jennifer was my Sales Consultant, and she made the buying process so simple, especially being a first time buyer. Very welcoming, and answered all questions, and again made the overall buying process so easy!
I have worked with Mike D'Amico for many years. Whether it's been a Compass, Wrangler or truck, new or used, he has been fantastic, finding the perfect one for me. Just bought a new Compass and know he'll be there for any questions I might have. Happy girl here.
Jen was amazing to work with! Down to earth, fast and professional. The deal was completed and was able to drive vehicle home the same day! Highly recommend Jen and the entire team in Geneva if you want a nice relaxing car buying experience.
I gave the service department a call a few days in advance to set up an appointment. The gentleman who answered the phone was so nice and helpful! They took our truck over the following week and kept us in the loop about everything that was happening. Thanks 😊
Micheal D’Amico was absolutely fantastic. It was a pleasure dealing with him. He found a vehicle that matched our needs perfectly.
Jen was the best! Very professional and patient with me
I had a great experience working with Michael D’Amico. He was responsive and professional. Fantastic customer service from all the other employees I worked with as well! Michael and I were able to negotiate a good trade in value for my Jeep and I couldn’t be happier with my new Hemi Durango! I would buy another vehicle from him! Thank you!
Eric was very friendly and knowledgeable. He took me on a tour of the whole facility. He did not pressure me in any way to use their financing.
Michael Damico has been greatly appreciated in helping us purchase our Ram Truck. Thank you!
Wasn’t planning on buying a truck today but ended up leaving with a limited edition RAM 1500. Eric was great and gave us a tour of the entire facility while we waited. In and out with our new truck in 3 hours. Great experience
Eric did an amazing job helping me find the car I needed. He went above and beyond to help me get in a nice reliable car! Highly recommend going to Eric he will help you get what you need!
Jennifer is awesome to work with! Come see her for your new vehicle.
Heather and Jen were awesome to work with,and made my purchase experience enjoyable. The Friendly team is in fact Friendly.
I had a great experience buying my new Jeep Grand Cherokee L from Friendly CDJR in Geneva. Jennifer my sales consultant went above and beyond to get me exactly what I was looking for. Heather in finance made my buying process so easy.
Bought a vehicle from them a little over a year ago it wasn't what i picked and was told after the fact it was a trade in that day.. Since having it i have been having problems with the coolant with my engine over heating three times. I've brought it in to get check each time with no luck with the problem being delt with. No one knows why it keep over heating, or where its going, or why it over heating. And was told to keep driving and if it happens again call. Which is what i ... Read More Google - Jun 3, 2026
Jen Maier was fantastic. She worked extremely hard to locate the vehicle I wanted and there were not many around for several states. The whole process for my part was smooth and easy thanks to Jen.
One of the easiest, non-stressful interactions I've ever had while buying a vehicle. Yes, they ask you about added service plans and car care programs that they offer BUT they don't try the high pressure sales deal. So, if you're looking for a great place to buy a vehicle then check out the Friendly family of dealerships
Jenn Maier road a fantastic job for me. Highly recommend her and the team at Friendly CDJR!
Well, Friendly ram came through thanks to Mike W, Mike D and Mat. Thank you all for getting me out of my 2025 ram 2500 that was damaged on delivery and you made it right as a dealership and got me into a 2026 2500 ram. Thank you very much, gentlemen. It was a pleasure doing business. Thanks for going above and beyond.
We had a terrible experience with this dealership- I found out through my insurance company that they had changed my insurance and processed a loan with a high interest rate without my permission for a vehicle that I had not decided on purchasing. We had to file fraud investigations with both the bank and the insurance company to stop the unauthorized sale. The salesman told me I needed to bring in my current truck and title because they had already switched the plates- it was a mess! I eventually went to the Dansville Ram dealer and purchased a new 2026 Ram ... Read More DealerRater - May 14, 2026
Had some health issues due to a recent surgery. Jen was super accommodating through my recovery. I can’t thank her enough. I’ve never had this kind of service. A great deal on my new truck. Can’t recommend Friendly enough!!
Jennifer Maier Great customer service . Very knowledgeable and got us what we were looking for. Highly recommend her.
Excellent customer service and a great deal. Mike was very informative and helpful. Thank you.
Be real careful buying a car from the Geneva store. My mother bought a 2025 and a few days after getting it home. She noticed several broken things inside the cat. The console is loose the window seal is coming off, the back door hinge is broken. There’s holes in the back seat. The visor is broken Also theres paint chipped along the drivers side. Its a shame to take advantage of people for a profit. And when she ask to have at least some of these things fixed. It was months of a run around and she got no ... Read More Google - Mar 27, 2026
Jeff was so amazing and was great at explaining everything and a great personality really liked his salesmanship I would definitely come back and see Jeff for my next car or truck.thank you Jeff.
It was a terrible experience. There are several things broken inside the car. They refuse to help me fix anything. It’s been the run around. I highly recommend going somewhere else.
Very good experience. Mike was very knowledgeable and easy to deal with. Thank you for all the help.
I’m am so disappointed. I purchased a car from the Geneva site. After driving the car a few days later I noticed so many things for instance the window is off the track and rattles over every bump the seal is off the window and came off while driving down highway, the console is loose, the visor is broken the side seat plastic peice if coming off also there’s paint chipped along the side not to mention I notice some issues with the engine. I have been in contact and tried over and over again to ask for ... Read More Google - Mar 19, 2026
Jeffrey Arnold is understanding and patient with the process of your first car and family oriented, he knew how to see our needs and wants
Buying a vehicle is never a quick process, but Mike Chambers was receptive to what we were looking for, our budget, and timeline. Overall, a great experience.
The experience here at Friendly has been fantastic- they live up to their name! See Jeff- he’s the best!
We had to take my wife’s 2024 Dodge Hornet in because it would only run on electric power. The dealership determined it had a bad motor, and it took five weeks to repair.
When we finally picked up the car, everything that had been stored in the back was dumped all over the back seat. At that same visit we also reported a whistling sound that needed to be looked at.
Over the next couple of months, the vehicle had to be towed back to the dealership multiple times. First they said it was a bad battery. Then it was ... Read More Google - Mar 13, 2026
Great staff, very knowledgeable. Jeff was very straight forward and worked very hard to ensure I found the right vehicle for me.
Jeff Arnold is a horrible sales person, please do not go to this dealership.
Kyle Paul and Mike Chambers were both super helpful in the buying process. Highly recommend asking for them.
Our experience with Friendly Ram in Geneva was comfortable and customer focused throughout. Starting with Jeff Arnold our Salesman, the process never felt like one of pressure or a rush to the cashiers desk to cash us out When it came time to appraise our vehicle we could not make it physically to the dealership on that particular day, Jeff Arnold offered to drive his vehicle from the dealership to our house over an hour away, in a snow storm, and do the appraisal in person for us! As with any sales situation there are hurdles to clear and financial ... Read More DealerRater - Feb 21, 2026
Jeff was very helpful and understanding throughout the whole process of getting a car, i’d 100% recommend him and will be coming back!
Jeff was amazing and very helpful. Between helping making the payments affordable and reaching out to me asking for any of my questions. Even bringing the 2021 dodge Durango from another location the same day so we could test drive it. Thank You Jeff for going above and beyond!
Very pleasant to work with didn’t feel pressured at all and they found the perfect vechial for me that fight my budget
Jeff was extremely helpful in meeting my price range and was able to get me in the vehicle I wanted with no hassle.
Jeffrey is amazing walked in told him what I want. Within 2 hours we were out the door with it. I'll never go anywhere else
Kyle paul and the finance manager Matt Smith worked hard to get me the greatest deal that worked for me they went above and beyond they rate a 10 all the way and I'll continue to go back for more business
Would definitely recommend this place for anyone who is looking for a nice car they would do anything to help you get in a car as well they will work as hard as possible and they will make sure that your vehicle will be safe and sound and they will get you into something that you want and they are very nice and nice cars as well so anyone that is looking for a car this is the best place to start and they are very polite people they have all kinds of cars so everyone should go to get ... Read More DealerRater - Jan 12, 2026
Jeff was great, very happy with entire experience! I live my new Ram and will be back!
Jeff was not only helpful but he was incredibly friendly and open about everything we brought up and spoke about. The entire staff was so friendly and answered all of our questions without judgement. This is especially refreshing after going to several other dealerships and getting sassy, uninterested, or aggressive salesmen and managers.
Speaking with the folks there made me realize this was the dealer for me!
They were open to terms and negotiations, were very reasonable and provide a wonderful product and service! They are open and up front about everything including all the nitty gritty details, which is ... Read More DealerRater - Jan 4, 2026
Great dealership to do business with. There weren’t people bombarding you 24/7 or giving phony salesman vibes. I worked with Jeff who went above and beyond to make sure my needs were met.
Jeff couldn't have made this car buying process any better than he did. We told him what we were looking for and he found one immediately. The whole process was quick and easy. Everyone we worked with was friendly and helpful through the whole thing. We will definitely be back in the future and we will always recommend Jeff for all your car buying needs. Thank you Jeff and the rest of the Friendly staff for a great experience!
Jeff took excellent care and attention to us and what we wanted. We did not feel pressured. Jeff did everything we asked for and more. Patrick was so excited to see his Jeep hat in the mail yesterday. You are a 10 star for us. Thank you again. Fyi...The rest of process was great as well. start to finish.
Awesome service highly recommended, Jeff was amazing during the whole experience thank you so much 😊
Really worked with me to get me the payment I wanted! Polite employees, clean facility!
At 10:30am Saturday I did not plan to buy a new Jeep and trade in my Volvo , but I left and returned with my wife and the Volvo that i had planned o. Trading in, At 6pm I left the dealership after working with Jeff and Mike to get a deal that I Felt great about and that my wife really enjoyed.Jeff was the first person to meet me out on the lot o. A cold windy day (with out a jacket) to great me and answer my questions on new and uses Jeeps. There were times where we ... Read More DealerRater - Nov 1, 2025
These fellas were outstanding, absolutely went out of their way to take care of me. Zero pressure sale made me a very happy buyer. Highly recommend Mike C, couldn't be more grateful.
Mike was extremely helpful and made the process easy even tho I had a challenging situation leading to me buying. Couldnt say enough about how great I was treated by sales, finance and the whole team.
Loved working with Mike. He was awesome. He worked very hard to find me exactly what I wanted. He made this seamless. I would recommend him to work with.
outstanding service and excellent knowledge of vehicle. Pleasure to do business with. My third lease!
Michael Chambers made this whole process so smooth. I had a great experience getting my new vehicle. Will be recommending him to others.
Mike Chamber and Mike smith and Neil were amazing to work with. They actually listened and found me the car I really wanted and fought to get it within my target budget. I am so impressed. The dealership was friendly and accommodating. Very clean and bright.
Super easy transaction. Michael is very efficient and transparent. Would definitely use again. Wherever Michael is, I’m a customer for life.